Legal notice

Terms of Service & Legal Notice

By visiting our site and/or purchasing products from Gem Club, you engage in our "Service" and agree to be bound by the following terms and conditions, including all additional policies referenced herein.

1. Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by, interpreted, and construed in accordance with the laws of the State of Queensland (QLD), Australia, and the Commonwealth of Australia, without regard to conflict of law principles.

2. Natural Gemstone Variations & Brand Clarification

We endeavor to present accurate product descriptions, carat weights, metal purities, and pricing. Natural Gemstone Character Notice: Natural Australian opals and Queensland sapphires are formed organically in the earth over millions of years; every stone exhibits unique play-of-color flash patterns, color zoning, and natural mineral inclusions. These individual characteristics are proof of authentic natural origin and are not defects. Independent Jewelry Brand Notice: Gem Club is an independent designer and retailer of natural gemstone jewelry. Gem Club is not affiliated with, sponsored by, or endorsed by Tiffany & Co., Mejuri, Monica Vinader, Pandora, Prouds, or Michael Hill. Any comparative references are made strictly for standard Australian ring sizing conventions, vermeil thickness benchmarks, and consumer guidance. Gem Club reserves the right to correct any inadvertent inaccuracies at any time without prior notice.

3. Australian Opal Hydration Care, No Ultrasonic Cleaners & Chemical Avoidance Advisory

CRITICAL NATURAL OPAL & VERMEIL CARE WARNING: Natural Australian opals contain trace internal water molecules and are softer on the Mohs hardness scale (5.5–6.5) than sapphires or diamonds. NEVER place opal jewelry in ultrasonic cleaners, steam cleaners, boiling water, or harsh chemical dips—intense ultrasonic vibration or sudden extreme thermal shock can fracture natural opal stones permanently. Remove gemstone rings and vermeil pieces before swimming in chlorinated pools, soaking in hot spas, applying perfumes/hand sanitizers, gardening, or lifting weights. Clean gently using only a soft damp microfiber cloth with lukewarm water and mild soap, and store separately in the provided soft-lined pouch to prevent harder stones from scratching softer opals. Gem Club is not liable for fractured gemstones caused by ultrasonic/steam cleaning, impact against hard surfaces, or gold vermeil wear resulting from chemical or chlorine exposure.